Refund policy

Refund Policy for Digital Products

Due to the nature of digital products, all sales of digital goods, bundles, and downloadable content at ImagineKernel are final. Once the digital file has been accessed, downloaded, or the link has been sent to your email, we cannot offer a refund or exchange.

Why is this our policy? Digital products are consumed instantly upon purchase and cannot be "returned" in the way a physical item can. This policy ensures we can continue providing high-quality digital resources at fair prices.

Technical Issues If you experience any technical difficulties with your download or find a defect in the file, please contact us immediately at mindartifix@gmail.com. We are committed to making it right and will ensure you receive a functional copy of your purchase.

Contact Us For any questions regarding your order, feel free to reach out to our support team at mindartifix@gmail.com. Please allow 24-48 hours for our team to review and respond to your inquiry. We appreciate your patience!